MAYU Stream - a new swirling water experience.

Created by MAYU Water

Enhance your drinking water with a flowing whirlpool. Aerate and improve the taste and quality of your water. a first sip from the future of water.

Latest Updates from Our Project:

🌈🌤🎈MAY update! Moving on up!🎈🌤🌈
almost 4 years ago – Mon, May 04, 2020 at 03:58:54 PM

Dear Backers,

We hope you are doing well, all things considered. Spring is in full bloom here and we've been hard at work with our children swirling around us.

A quick update:

Per our last update, one of our primary logistics partners in Hong-Kong had to go into lockdown and this caused unforeseen delays with many of our shipments.  We are still working with these brave souls to make amends and assure all orders were sent.  We know now, that some orders fell through the cracks and together, we're trying to find out which ones.  So we ask any backers not from Israel, the EU and North America to inform us if they did not receive their products.

US and Canadian Backers:

If you haven’t received your Swirl, you should within the next two weeks. If you haven’t received it by 15 May, please send us a message if we haven’t emailed you already.

Backers in the UK and EU:

Our shipping container finally arrived in Europe! And is now passing customs. 

Israel Backers:

We are diligently working to get product shipped to Israel, it should arrive in 4-5 weeks. We will update you as soon as we have solid shipping information. Thank you for your patience.

Rest of the World:

Swirls should be swirling at your homes already. If not, please email us at: [email protected].

Don’t hesitate to email us if you have any questions setting up your Swirl. We’ve just launched our new website and would love for photos of you and your Swirls.

That's it for now … please be safe and stay healthy!

Team Mayu 💧💙🌀

💧Special Update💧
about 4 years ago – Wed, Mar 25, 2020 at 01:34:08 AM


Dear Backers,

We hope this message finds each of you doing well amid all this global uncertainty.

Here is an update with the best information we can provide. The COVID-19 has changed life for all of us and we’re doing our best to outlast this crisis. 

Since moving our product out of China, it was initially held in Hong Kong for a long period of time because of all the backed-up shipments coming out of China. Once our logistics partner was finally able to ship our product to the US, all shipping lanes to the US were extremely packed which delayed the process of getting the product to our fulfillment center in California.

As soon as the initial shipment of Swirls were received, we worked around the clock to communicate with and support all of our backers. As it stands now, half of the Streams have been received while half are still stuck in transit.

All these delays and logistics hangups cost us time and money leaving us out of funds.  We are working on raising more, both organically and from investors but COVID-19  is not making it any easier to sell or to raise. 

While it seems the entire world is grinding to a halt, please know that our entire team and their families are confined to their homes. Like many of you, MAYU has entered shelter in place, doing our best to adapt and acclimate the current situation. 

To all our backers still waiting for their Swirls, and for all backers with questions and support requests, we respectfully ask for patience. 

We will deliver your Swirl as soon as we can but we cannot commit to an exact date.

While we understand your frustration with the situation, we are unable to respond to backers submitting repeat delivery inquiries. 

For those who have requested replacement units, we will notify you via email the moment we have received and shipped those units. Again, we cannot commit to delivery time and date.  

We are on a mission to provide good, clean drinking water and minimizing plastic use all over the world. We will not give up. We will persevere.

We are so grateful for your support and genuinely apologize for the hassle of having to wait so long to receive your order. Thank you for understanding.

We wish each of you health, safety, and good water.

Team MAYU 🌀💙💧

🌾☘🌱March Update 🌱☘🌾
about 4 years ago – Fri, Mar 13, 2020 at 02:19:55 AM

 Dear Backers,

For many of us, spring is starting to be felt, we are swirling around the Sun. Inching closer, day by day.

We are happy to say that many of our backers have received their swirls. We're loving the videos, questions, suggestions, and activity.

For the few of you that have issues with their Swirls- we're on it.  We're a small team and still very engaged making sure all Swirls reach each and every backer so we divide our time working on support and fulfillment amongst other tasks.  But we're on it.  Please have patience. 

If you are in east Asia, Switzerland, New Zealand, Africa, and many other countries, you should have received your swirl by now. If you have not, wait another week and write to us.

All US backers should be receiving their Swirls by this week or the next! 

We're hard at work making sure every Swirl gets to its new home.

People in Europe, Australia, and Israel, rest assured- your Swirls are on their way but it will take a few more weeks for them to reach your shores. We've had countless delays on this front mostly because of the Coronavirus outbreak. All swirls have left china long before the outbreak and were nowhere near where the outbreak took place.  Since then they were in closed shipping containers either in the Air, Land or Sea.

Please be patient- they will reach you in the end! We know you have waited a long time but rest assured- your MAYUs are on their way.

Hopefully, we will have very interesting updates and promotions to share with you in the coming months. We are ever-growing- ever swirling- and with the Swirl production and fulfillment coming to an end, we are preparing to start new MAYU Water products. 

Please stay tuned.

As always, we love you and love hearing from you. We are here thanks to you.🙏

The MAYU Team 💧💙🌀

🚢✈🚂📪🌀February Update🌀📪🚂✈🚢
about 4 years ago – Fri, Feb 21, 2020 at 01:23:32 AM

Dear Backers,

A quick update to get you all up to speed.

We're happy to report that over the last two weeks, backers have started to receive their Swirls.  We're so happy to have people sending us photos and videos of their MAYU Swirl swirling water.  

Many of you have questions as to the operation and inner working of their Swirls and we're doing our best to answer and support! Hopefully, within the coming days, we'll post an updated FAQ on our website with answers to your most pressing questions.

Regarding the Coronavirus fears that many of you are rightfully voicing.  All swirls- including the second batch headed for the USA and Canada, have been produced and have left China before the outbreak occurred so you can all rest assured.  Our team has also left China long before the outbreak.

Our hearts and prayers go out to our brave Chinese production partners.  China has been hit hard and production has ground to a halt.  The factory that was in charge of assembly is currently shut down and most of the workers have not returned from the Chinese New Year.  They are waiting for this to blow over and we pray that it does.

Because of the global shipping slowdown- many swirls will still take time to reach backers.  Our logistics partner, floship, is helping to sort everything out. We ask you to have patience- they are on their way and we are working tirelessly to make sure everyone gets their Swirls soon. 

Please watch your inboxes for tracking numbers and/or also direct communication from our support team as we work through this.

Some backers who ordered an extra Carafe will be receiving their entire order sans the extra Carafe- we experienced some production shortages and wanted to make sure your Swirls get to you.  You will all be receiving an email soon and we'll make sure to send over the extra Carafes once they are ready. We know who you are and we know where you live. 😉

The photos in this update are from a recent photo shoot we had.  We hope you enjoy them as much as we did in shooting them.💙

We apologize for the delays and our doing our best to get all the Swirls to you. 

Thank you for supporting us 🙏 you bunch are the greatest backers anyone could wish for.


💧💙🌀The MAYU Team  🌀💙💧

⛄❄☔January Update☔❄⛄
about 4 years ago – Wed, Jan 15, 2020 at 11:46:54 PM

Dear backers,

We hope that you all enjoyed the holidays and wish you all the best that 2020 can offer.  Here's to new beginnings!

We're happy to say, that after what seemed like endless postponements, the first batch of our shipment has left China and is now at our shipping contractor company - Floship (https://www.floship.com/) in Hong Kong.

 Over the coming days, the parcels will be posted and shipped to you and we will hopefully be providing your tracking numbers the moment we have them.


     In the meantime, Shay is in China overseeing the completion of the second and final batch (the USA and Canada) and we are hoping it will leave our packaging facility before the Chinese New Year. All of the photos of this update are of this second batch of production.


        Just like in the previous batch- each swirl undergoes the testing process where it is filled with water, swirls, then air-dried, and sent to you.   


     We know this has taken a long  time- for some of you maybe too long - but want you to know that we are hard at work making sure every one of you gets their swirl.
    If there are any US and Canadian backers who have not yet updated their addresses this is the final call to do so.
    Again, thank you all for your patience.  
    We love you and wish you all a wonderful 2020.
    The MAYU team
    🌀💙💧